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Delivery & Shipping

Shipping

You need to keep the products ready so our delivery boys can get them collected. We will call and let you know when the next pick up will take place.

– Delivery and Shipping policy along with logistic partner details and TAT (Turn Around Time)

Shipping Policy of Fettle Works LLP

Fettle Works LLP cannot commit any time fixed for delivery. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

While placing the order the customer shall provide the following details.

  • Name of the recipient
  • Flat number/bungalow number
  • Name of the building
  • Name of the road/street/marg
  • Pincode
  • Contact number landline/mobile
  • Proper/familiar landmark
  • Email address

After the order is accepted by Fettle Works LLP, a confirmation email will be sent to the customer.

The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address at any circumstances.

Fettle Works LLP’s delivery agent will attempt delivery of the products once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery attempt will be made.

Fettle Works LLP will consider the order as “executed” in the following cases :

  • Delivery not done due to the wrong address given by the customers
  • Non-availability of the recipients at the address
  • Premises locked.
  • Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of Fettle Works LLP.
  • Addressee refused to accept the products.
  • Delivered the product at the security cabin of the building/Reception/Neighbor, based on the instructions from the customer.
  • In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.

Request for cancellation of confirmed order can be made up to 72 hours before the delivery time.

Fettle Works LLP logistic partners are below :

  • FedEx
  • Delhivery
  • Xpressbees
  • EcomExpress
  • Aramex
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