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1. Is there any kind of shipping fee charged?
We care for our customers; hence we don’t charge any kind of shipping fee from them.
2. How long will it take for my order to arrive?
Delivery duration depends upon the destination. Approximately, orders in India are delivered within 3-5 business days.
3. How can I track my order?
Once you place an order on our website, you will be receiving alerts/updates via SMS as well as Email along with the tracking ID.
4. What are the payment methods available?
At the moment, we accept all Debit/Credit cards along with Net Banking, UPI and mobile wallets like PayTM, Mobikwik, JioMoney, Freecharge and many more.
5. Is COD available?
Unfortunately, COD is not available yet. All the payment for the orders shall be made online.
6. Can I change my address after placing an order?
The customer can update the address only before the product is shipped and necessary changes will be made by us.
7. What happens when I submit an incorrect address?
In such unfortunate event, please drop an email @ [email protected] and necessary action will be taken.
8. What is One time purchase and Subscription?
One time purchase is where you buy the product only once and it ends there, subscription is where you get the product either on weekly or month basis without the hassle of coming up to the website and placing the order over and over again.
9. How does subscription work?
Your card will be linked to our website when you select a subscription plan, depending upon your plan, weekly or monthly, it will be charged automatically.
10. How long is the subscription for?
Both weekly and monthly plans are for 12 months.
11. How long will I get a product if I the pick weekly plan?
Under the weekly plan, you will get the product every week for 12 months from the date of your first subscription.
12. Can I change my subscription plan?
Currently, modification of subscription plan is not possible.
13. Within how many days will I get my package after subscription to either weekly or monthly plan?
All shipments will get delivered within 5-7 days, ( for example : you have subscribed on 1st January for a weekly plan on Monday, Every Monday the products will be shipped to you and reach to you within 5-7 days, the same for Monthly, if you have subscribed on 1st January, Every 1st of each month for 12 months, the products will be shipped to you and reach with 5-7 days )
14. Got any question we missed??
Mail us @ [email protected]